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Amazon has quietly expanded its Amazon Logistics Photo On Delivery program, which involves taking a picture of packages on customers' porches after delivery and sending it to them.
The service lets customers know when and where a package has been delivered.
Service - Months - USA - Today - Amazon
The service has been tested for at least six months, according to USA Today, but it's being expanded as the Amazon Logistics delivery service grows.
Amazon is getting more acquainted with your front porch.
Online - Retailer - Program - Amazon - Logistics
The online retailer has recently expanded a program called Amazon Logistics Photo On Delivery that involves carriers taking photos of a delivery left on a porch.
Amazon forwards that photo to the customer, who can view it in the "Your Orders" section on Amazon.com or in a delivery notification from the mobile app.
Photo - Delivery - Confirmation - Customer - Identify
The photo is included with the delivery confirmation and can help the customer identify where and when the packages have been left.
The second part of why Amazon does this has less to do with the customer, and more with internal insurance. If a customer reports that they never received a package, the company now has a visual record of whether the package was left at the...
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