Shoppers are about to return $90 billion in unwanted gifts with an uncertain future

Business Insider | 12/26/2017 | Dennis Green
marisha (Posted by) Level 3
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An estimated $90 billion in holiday merchandise is about to be returned to stores.

Much of that is no longer salable and will be thrown in the trash.

Rise - Online - Shopping - Complicates - Returns

The rise of online shopping further complicates returns.

Every headline of a happy holiday result comes with a flip side: concerns about returns.

Returns - Bulk - Retailer - Holiday - Hangover

Returns make up the bulk of every retailer's holiday hangover. An estimated $90 billion worth of unwanted items will be sent back to retailers, according to CNBC, which cited Optoro, a tech firm that helps retailers organize and manage their returned goods.

Making matters worse, only half of returned goods make it back to shelves immediately. The next quarter is given back to the manufacturer. The rest,...
(Excerpt) Read more at: Business Insider
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