Click For Photo: https://regmedia.co.uk/2017/04/17/parliament_house_canberra_shutterstock.jpg?x=1200&y=794
Australia's taxation commissioner Chris Jordan has revealed that Australian Taxation Office has reached a commercial settlement with HPE over the two outages to its online services caused by 3Par storage arrays.
In remarks made to a Senate Committee today, Jordan said “The turnkey service of data storage as per the 3PAR SAN provided by HPE failed us” and that the outages were attributable to three problems:
Monitoring - Features - Back-to-base - Tool - Errors
Some monitoring features were not activated, including a “back-to-base” tool to report operating errors.
Jordan added that “The SAN design and configuration meant we had an over emphasis on performance features rather than stability or resilience - a relatively small disk drive failure had a large impact - only 12 of some 800 disk drives failed, but they impacted most ATO systems.”
After the SAN failed, it didn't help that “some...
Wake Up To Breaking News!