Twitter launches a way to report abusive use of its Lists feature

TechCrunch | 11/18/2019 | Staff
shuadahshuadah (Posted by) Level 3
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https://twitter.com/TwitterSafety/status/1196510549648953344

Like many things found on today’s social media platforms, Twitter’s Lists feature was introduced without thinking about the impact it could have on marginalized groups, or how it could be otherwise be used for abuse or surveillance if put in the hands of bad actors. Today, Twitter is taking a step to address that problem with the launch of a new reporting feature that specifically addresses the abusive use of Twitter Lists.

The feature is launching first on iOS today, and will come soon to Android and the web, Twitter says.

Tweet - Twitter - Users - Icon - List

Similar to reporting an abusive tweet, Twitter users will tap on the three-dot icon next to the List in question, and then choose “Report.” From the next screen, you’ll select “It’s abusive or harmful.” Twitter will also ask for additional information at that point and will send an email confirming receipt of the report along with other recommendations as to how to manage your Twitter experience.

Twitter Lists have been abused for years, as they became another way to target and harass people — particularly women and other minority groups. They were particularly useful as a way to avoid being banned for abusive tweets, as Twitter took no notice of Lists.

Twitter - Problem - Years - CNBC - Exposé

Twitter has been aware of the problem for years, noted CNBC in an exposé that ran over the summer.

Back in 2017, Twitter said it would no longer notify users when they’ve been added to a list — an attempt to cut back on what were very often upsetting notifications. It then reversed the decision after people argued that notifications were how they learned what sort of harmful lists they had been added to in the first place.

Twitter - Understanding - Lists - Tools - List

Despite Twitter’s understanding of how Lists were abused, there have not been any good tools for getting an abusive list removed from Twitter itself — users...
(Excerpt) Read more at: TechCrunch
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