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WeWork informed tenants Monday morning that it was removing thousands of phone booths from its offices because of "potentially elevated levels of formaldehyde."
But leaked emails obtained by Business Insider show that tenants complained about noxious chemicals in the phone booths as early as August.
Tenant - WeWork - Community - Manager - August
One tenant contacted a WeWork community manager in August to report that people were suffering from eye irritation, light-headedness, and nausea after using phone booths.
WeWork tenants said the company did not tell them to avoid phone booths until October.
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WeWork declined to comment for this story.
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Tenants - WeWork - Monday - Morning - Company
Many tenants of WeWork were surprised Monday morning by the company's announcement that it would remove thousands of phone booths from its offices across the US and Canada because of "elevated levels of formaldehyde."
But for others, the announcement was overdue. That's because some tenants notified WeWork of the presence of noxious chemicals in its offices' phone booths as early as August, according to emails obtained by Business Insider.
Xen - Eldridge - Tenant - WeWork - Avenue
Xen Eldridge, a tenant of WeWork's 3rd Avenue location in Seattle, first sent an email to a WeWork community manager on August 29 to report that he and his coworkers were experiencing concerning side effects after spending time in the office's phone booths.
"Many of my colleagues have reported that using the phone booths for any time longer than 20 minutes leads to their eyes stinging, feeling lightheaded, and/or nauseous. Some of us with more sensitive eyes notice this even sooner. This goes away more or less immediately after leaving the phone booth, or when the door is left open," Eldridge wrote to the community manager.
Eldridge - Email - August - Symptoms
Eldridge's email in August appears to describe the symptoms...
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