Voice assistants might give you a fake customer service number, thanks to spammers

CNET | 8/21/2019 | Shelby Brown
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It might not be wise to ask your voice assistant for customer service numbers.

If you ask your voice assistant to find and call a company's customer service number, there's a chance you'll end up connecting with scammers instead. Voice assistants like Siri, Alexa and Google Assistant are being tricked into picking up fraudulent support phone numbers created by scammers, warned the Better Business Bureau on Friday.

Con - Artists - Numbers - Top - Search

Con artists create fake numbers then bump them to the top of search results, according to the group. This could lead to Siri, Alexa or Google Assistant accidentally picking up a scam number when you do voice search. If you do call a phony customer service number, the BBB warned that the "representative" might ask for you to pay for something via wire transfer or prepaid debit card. They might even ask for remote access to your computer or tell you to visit an unfamiliar website, the...
(Excerpt) Read more at: CNET
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