The employee experience strategy has become an increasing HR focus. But Deloitte, in its recent annual report on human capital trends, said employee experience often "falls short" in understanding what workers want. It argued that employees want "to connect work back to the impact it has on not only the organization, but society as a whole."
Values-driven consumers are also employees.
HR - Employee - Experience - Strategy - Improving
HR's employee experience strategy typically highlights improving processes, such as onboarding. Bad onboarding processes have been linked to retention problems. The strategy may also include more frequent surveys, sometimes as often as once a quarter, to track employee sentiment and engagement.
But the rise of employee activism might prompt employers to dig deeper.
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