Yikes! Apparently Thousands of Amazon Employees Are Listening To You Through Alexa For Information

Rare | 4/11/2019 | Silke Jasso
chrismpotts (Posted by) Level 3
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Do you own an Echo device from Amazon? If so, it’s time to throw it away asap! Kidding, Alexa is pretty great, she is pretty much my savior when it comes to doing anything my phone can do. But if you have ever wondered if someone is listening to you talk to Alexa throughout the day, sorry to say this, but the answer is yes. Turns out Bloomberg found a report from Amazon.com Inc. stating that thousands of employees around the world are listening in on our conversations to help improve the Alexa digital assistant, powering its line of echo speakers.

Yes, according to Amazon, the team listens to voice recordings captured in Amazon Echo owners’ homes and offices. The recordings are transcribed then annotated and then put back into the software as part of an effort to eliminate gaps in Alexa’s understanding of human speech. Basically, Amazon employees are training the voice assistant to respond to human commands better.

Amazon - One - Product - Marketing - Materials

Now it’s no secret that Amazon doesn’t really tell you that they have been listening to you because well, that would be pretty scary and no one would buy any product. Instead, marketing materials simply say that Alexa “lives in the cloud and it’s always getting smarter.” The closest the company’s literature comes to actually admitting that there are employees...
(Excerpt) Read more at: Rare
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