Lowe’s is killing off and bricking its Iris smart home products at the end of March

TechCrunch | 1/31/2019 | Staff
Click For Photo: https://techcrunch.com/wp-content/uploads/2019/01/iris.jpg?w=580

If you’ve got any gear from Lowe’s Iris line of smart home products, it’s time to start looking for alternatives.

Lowes has announced that the line is toast, with plans to flip the switch on “the platform and related services” at the end of March. In other words: much of this once smart connected gear is about to get bricked.

Upside - Lowe - Customers - Iris - Devices

On the upside, Lowe’s is committing to refund customers for “eligible, connected Iris devices” — with the caveat that you’ve got to go through its redemption portal. “PLEASE DO NOT BRING YOUR CONNECTED IRIS DEVICES BACK TO A LOWE’S STORE”, they note repeatedly. They don’t want it either.

Refunds will be issued in the form of a prepaid Visa card. They also note that some — but definitely not all — Iris-compatible devices work with alternatives like Samsung’s SmartThings platform.

November - Lowes

As of November of 2018, Lowes was...
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