Tesco shopper who complained about finding a mosquito in her salad

Mail Online | 1/20/2019 | Sophie Law For Mailonline
Caris (Posted by) Level 3
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A Tesco shopper has blasted 'patronising' customer service who gave her a lesson in Latin when she complained about an insect in her lunch.

Siobhan Neiles, from Ashford, Kent, was disgusted to find what she thought was a mosquito in her tomato and basil vegetable pot and decided to complain in the hope of an apology.

Member - Customer - Service - Team - Entomologist

The 33-year-old was shocked when a member of the customer service team identified himself as 'somewhat of an entomologist' and corrected her.

Missing the point of her complaint, they resorted to Latin and added that the mosquito was in fact a fly from 'from the family Simuliidae'.

Entomologist - Insect - Mosquito - Fly - Family

They wrote: 'I'm somewhat of an amateur entomologist so you'll be pleased to know the insect is most certainly not a mosquito and appears to be a fly from the family Simuliidae.

'This doesn't make the discovery any more pleasant but hopefully your fears associated with it possibly being a mosquito have been quelled.'

Great - Climate - Mosquitos - Here

They added: 'Our Great British climate makes it all but impossible for mosquitos to survive here.'

Ms Neiles said: 'To be honest I would have left the whole...
(Excerpt) Read more at: Mail Online
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