When selling security awareness training by email, probably a good shout not to hit 'reply all'

www.theregister.co.uk | 11/21/2018 | Staff
Click For Photo: https://regmedia.co.uk/2018/11/09/shutterstock_oops.jpg

Oh the irony. A channel account rep trying to drum up business for security awareness training scored an own goal this week when he pressed the send to all option on an email to prospective clients.

The rep, Charlie Hollinrake, works for KnowBe4, which describes itself as the "world's most popular integrated Security Awareness Training and Simulated Phishing platform", and might do worse than eat his own dog food.

Hi - Stand - IP - Event - Thanks

"Hi, I saw you'd attended our stand at the IP exp event, thanks for much for taking an interest," the mailer stated. "Are you open to evaluating other security awareness training vendors at this time?"

The problem was he accidentally sent the message to his list of leads, all 79 of them, including to some potential customers in West Yorkshire Police, the Cabinet Office and resellers/integrators.

National - Security - Secretariat - Ben - Holland

The National Security Secretariat's Ben Holland, who was among the list, also replied all to Hollinrake's gaffe, letting him down gently on...
(Excerpt) Read more at: www.theregister.co.uk
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