Amazon says some packages are delayed after deadly tornado strikes one of its distribution centers

Business Insider | 11/9/2018 | Hayley Peterson
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Amazon customers are complaining about package delivery delays.

Many of the delays could be due to a tornado that ripped through an Amazon sortation center in Baltimore last week. The storm caused a 50-foot wall to collapse, killing two workers.

Company - Shipping - Promise - Customers - Package

The company has also been clarifying that its two-day shipping promise ensures that customers will get their package two days from the time it's handed over to the carrier, not two days from the time of ordering.

Amazon is facing a surge of customer complaints over delayed deliveries.

Days - Michelle - Hennessy - Friday - Subscription

"Why is @amazonprimenow all of a sudden taking 10 days?" Michelle Hennessy tweeted on Friday. "I pay for the subscription for guaranteed 2 days. This sucks..."

Another person tweeted Friday: "Is it me or is @amazon Prime starting to slip in this whole 2 day delivery guarantee?"

Amazon - Delays - Weather - Sortation

Amazon tweeted that the delays could be tied to severe weather that hit one of its sortation...
(Excerpt) Read more at: Business Insider
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