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Netflix’s chief of public relations, a job that essentially means serving as the voice of the company, reportedly said the N-word two separate times in front of fellow workers.

CEO Reed Hastings sent a letter to staff Friday afternoon announcing that Jonathan Friedland has been fired, while explaining why, according to The Hollywood Reporter, which obtained the company-wide email.

Jonathan - Areas - Use - N-word - Occasions

“Jonathan contributed greatly in many areas, but his descriptive use of the N-word on at least two occasions at work showed unacceptably low racial awareness and sensitivity, and is not in line with our values as a company,” wrote Hastings. “The first incident was several months ago in a PR meeting about sensitive words. Several people afterwards told him how inappropriate and hurtful his use of the N-word was, and Jonathan apologised to those that had been in the meeting. We hoped this was an awful anomaly never to be repeated.”

But that incident wasn’t an outlier and the only aberration.

Incident - Week - Days - Incident - Time

“The second incident, which I only heard about this week, was a few days after the first incident; this time Jonathan said the N-word again to two of our Black employees in HR who were trying to help him deal with the original offense,” Hastings continued, providing a fair amount of detail. “The second incident confirmed a deep lack of understanding, and convinced me to let Jonathan go now.”

Friedland never really apologized after the first instance, according to Hastings, even at a meeting for their “Black Employees @ Netflix group” which many had expected to be the moment where he comprehensively addressed his very poor choice of words.

Netflix - Years - Friedland - Vice - President

“I’m leaving Netflix after seven years,” Friedland, who used to work as vice president of corporate communications at...
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