Apple slapped with $6.6 million fine in Australia over 'Error 53' bug that 'bricked' users devices

Mail Online | 6/19/2018 | Reuters;Annie Palmer For
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Apple has been hit with a $6.6 million (AU$9 million) fine after an Australian court found that the iPhone maker mislead customers with a bug in 2016.

Last year, the Australian Competition and Consumer Commission (ACCC) filed a lawsuit accusing Apple of using software updates to disable iPhones which had cracked screens fixed by third parties.

Apple - Software - IPhones - IPads - Users

Apple claimed that it bricked - or used software updates to disable - iPhones and iPads to protect users from possibly malicious Touch ID sensors, but the court didn't buy it.

The Australian Federal Court on Tuesday found in the regulator's favor.

Apple - Country - Consumer - Law - Customers

They said Apple had breached the country's consumer law by telling some 275 customers they were not eligible for a remedy if their device had been repaired by a third party.

'The mere fact that an iPhone or iPad had been repaired by someone other than Apple did not, and could not, result in the consumer guarantees ceasing to apply,' ACCC Commissioner Sarah Court said in a statement.

Companies - Returns - Policies - Consumer - Law

'Global companies must ensure their returns policies are compliant with the Australian Consumer Law, or they will face ACCC action,' Court added.

Court explained that consumers should be allowed to to have their screens replaced by third-party companies, as long as...
(Excerpt) Read more at: Mail Online
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