Can't type? Apple faces class-action lawsuit over defective MacBook keyboards

phys.org | 5/16/2018 | Staff
rach-rach (Posted by) Level 3
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Apple faces a proposed class action lawsuit over allegedly defective "butterfly" type keyboards in the company's MacBook and MacBook Pro laptops.

The suit, filed Friday in the Northern District of California by law firms Girard Gibbs and Chimicles & Tikellis, claims thousands of consumers have experienced the defect whereby one or more "keys stick and no longer register keystrokes," which may occur when "minimal amounts of dust or debris accumulates under or around a key." When that happens, "the MacBook can no longer serve its core function: typing," the suit alleges.

Plaintiffs - Zixuan - Rao - Kyle - Barbaro

It was brought by plaintiffs Zixuan Rao and Kyle Barbaro, each an owner of a MacBook Pro. The suit charges that complaints of keyboard failures began to occur soon after the 2015 MacBook was launched and that despite being aware of the keyboard defect, Apple equipped future- model MacBook and MacBook Pro laptops with the butterfly keyboard and continued selling these machines to consumers at premium prices.

The keys on these butterfly mechanism models, which felt flatter than other models when introduced on the 2015 MacBook, allowed for a keyboard that was 40% thinner than one using the "scissor" type mechanism that was the design norm.

Apple - Complaint - USA - TODAY - Comment

Apple has not publicly answered the complaint or responded to a USA TODAY request for comment.

There certainly have been numerous complaints in online forums. And more than 23,000 people and counting have signed an online petition at Change.org asking Apple to "recall...
(Excerpt) Read more at: phys.org
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