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French prosecutors opened an inquiry into the death of a young woman just hours after her distress call to emergency services was mocked by the operator.
This has since prompted a public outcry and renewed calls for more funding for health services.
Naomi - Musenga - France - Emergency - Dispatch
Naomi Musenga, 22, dialled France's emergency dispatch number on December 29 last year complaining of severe stomach pains.
In a recording of the three-minute call obtained only recently by her family, Musenga's voice can barely be heard as she says 'It hurts all over' and 'I'm going to die...'
Female - Operator - Woman - 'You - Day
However, the female operator goes on to mock the woman and said: 'You're going to die, certainly, one day just like everyone else'.
She is also heard mocking Musenga's complaints with a colleague, before telling the victim to call a doctor for a house visit.
Hours - Musenga - Emergency - Services - Ambulance
Five hours later Musenga, who was alone, again calls the emergency services, which finally dispatch the ambulance that brings her to a hospital in Strasbourg, eastern France.
But she died shortly after arriving from a heart attack.
Le - Monde - Autopsy - Musenga - Failure
According to French daily Le Monde, an autopsy revealed that Musenga had suffered multiple organ failure.
'You have to wonder how a human being can ask these types of questions to a dying person,' the victim's sister, Louange Musenga, told France 3 Alsace radio.
Emergency - Services - Operator - Charges - Person
The emergency services operator, who is facing potential charges of 'failing to assist a person in danger' according to Strasbourg prosecutors, has been suspended from her post.
A lawyer for the victim's family said Wednesday that he would file a lawsuit in the coming days, denouncing...
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